Returns

• Items must be unused, in their original packaging, and include all accompanying accessories (such as straps).

• Returns must be initiated within 30 days of the original delivery date.

• Final sale  items are not eligible for return, exchange, cancellation, or revision.

• Personalized items are not eligible for return, exchange, cancellation, or revision.

• Gift cards are non-refundable.

• Purchases made through authorized retailers (including department stores or specialty boutiques) must be returned directly to the original place of purchase and cannot be accepted by trelleco.com.

• Returns will be credited to the original form of payment. Purchases made using a gift card will be refunded back to that gift card.

• Gifts without an original purchase on file are eligible for store credit only.

• Once your return is received and processed, please allow up to 7 business days for the refund to appear on your original payment method.

• A $10 flat fee will be deducted from your refund to cover the return shipping label and restocking.

• If you have any questions, we’re happy to assist—please reach out to us at support@trelleco.com

US Returns:  Click here to initiate your US return